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June 10, 2011

Comments

Chalk up another bonus point for the nook. Barnes and Noble makes it easy to find help and documentation without having to use the nook itself (although the user guide is on it). http://www.barnesandnoble.com/nook/support/?cds2Pid=8510&linkid=1697471

If you're having trouble with a device, the odds of being able to use that device to solve the problem are slim. I downloaded the PDFs to my computer when I first got my nook, realizing that not only was that true, but it would be a whole lot easier to push buttons according to directions that I could read as I tried things.

I tried finding a similar page on Amazon, but there wasn't anything I could get to. There is a page called Manage Your Kindle, but it wanted an email address and password and, since I don't own a Kindle and it would know that, I didn't bother trying to sign in with my regular Amazon account.

There have got to be support boards there somewhere. I know BN has support boards for the nook where I learned many useful things from other users.

I really hate to see ereaders gathering dust. Although if publishers don't start pricing ebooks realistically, I can see that happening to a lot of them. But that's a whole other topic.

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